I don't have a virgin media socket. Browse Virgin Media Virgin Media Community. I don't have a virgin media socket

 
 Browse Virgin Media Virgin Media CommunityI don't have a virgin media socket  RedTomato said: I removed my Virgin cable about a month ago

Could someone let me know if this can be sorted? - 5306935. 0 Kudos Reply. kkd1. Learn more. Virgin in my area in Networking and WiFi 21 minutes ago; I Need a Virgin Media Wall Socket in QuickStart, set up and connections 5 hours ago; Hub 5 remote restart by Virgin in Networking and WiFi 5 hours ago; Cannot reset password in Email yesterday; Packet Loss when gaming, and on discord. on ‎03-08-2020 18:05. Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you. in Networking and WiFi yesterdayGo to solution. If it is a loose cable only, you will need one of these to connect the Quickstart cable. Keep the community welcoming for all. Switched On Families. But I. I received my broadband kit yesterday but I need the help of an engineer please. in Networking and WiFi Sunday; No Virgin Media Wall socket . See where this Helpful Answer was posted. If you want to use two base stations, you need a splitter to allow two phone base stations to connect to TEL1 using VM's RJ11 plug to BT socket adapter. When I proceeded to set up my Hub 3 I quickly realised that. I have not long moved in this new house and all the connections in the house are phone connections all OpenReach. on ‎22-10-2022 20:58. My Virgin Media App. Kit arrived today…no wall box so unable to install. The easiest way is to phone the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. How to cancel your Virgin Media contract. Wall Socket. Ultrafast Broadband. Feb 22, 2022. You can also check for a loose cable as not all properties have a socket. I'm a new customer with Virgin (M125 Fibre) so I don't have a Virgin splitter. If it’s damaged or not working correctly, it could be causing. 3 minutes ago. Entertain me; Broadband Deals. I have received my quick start-up kit. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Options. Account - Cable. My Virgin. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. Switched On Families. . Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Hello, I just moved in my new flat and I received the QuickStart installation package today. Tudor. in Email 17 hours ago; Virgin Media cable installation with no permission in QuickStart, set up and connections yesterday; Water coming up through pavement next to vm chamber in. . on ‎15-12-2022 08:14. A new secure password will be generated for you. Security. PSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services. Learn more. Push fit the VM-supplied lead onto the socket. This promotion means you won’t pay the usual setup fee of £35. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Just joined. Residential Hub (3/4/5) offer telephone service in both Router and Modem modes. Please, be advised once we switch to fibre optics your landline will need to connect via the hub, therefore we usually provide with an adaptor to use and plug your handset to the back of the router. I'm sorry to hear that you don't have a compatible wall socket installed in the home ready for your Quickstart installation. No virgin media socket / plug on ‎22-09-2022 21:26 Ive recently received my virgin media box, however upon opening i discover a splitter cable with nowhere to plug in. My Virgin Media App. com. Learn more. A Ti-Vo was installed in one of the upstairs bedrooms. Or wait here a day or two for a VM Mod to pick this up. Hi there. We have recently moved house and got a quick start setup but don’t have a Virgin media wall socket. 0 Kudos. Go to Account settings, then Account details b. Switch on your TV, then using your own TV remote press the Input, AV or Source button. Browse. Then just connect your various devices to the dongle. I currently reside in a rental property, so I assume that I'll need to get in contact with my landlord first to make sure they're happy about someone coming out to ins. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. I wanted to check with people on here before trying to get an engineer in, just. Thanks for your post on our Community Forums , and a very warm welcome to our Community Forums! Sorry to hear of the difficulty faced when - 5412501Options. Step 1 Disconnect the old TV box Switch the power off at the socket, where the existing TV box is plugged in. Once a SIM card is inserted it operates like a mobile broadband router. Just make sure you plug in on the go-live dates, which you can find in the letter we sent you. I have a grey virgin media box on the outside of my house that seems to lead into my living room but I can't find a socket or even any cables inside. Welcome to the community forums. However, I do not have any of the specified wall sockets available. We have ordered virgin media and got the option for self set up but we don’t have a virgin media wall socket! Any advice would be highly appreciated! Is there a way I can book an tech to come out and put one in? Will that take a while? We need this sorting ASAP! 0 Kudos Reply. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). 0 Kudos. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. i don’t have a virgin media wall socket. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. I'm here to share knowledge, I don't work for Virgin Media. If you have been given a Quickstart pack, but you can’t find a Virgin Media wall socket, then get in touch. This will not affect your broadband connection. Learn more. on ‎22-03-2023 10:44. My home burglar alarm is linked to the home telephone line too. Just joined. I’m a new Virgin customer, and the previous occupants used a different provider. Cihank617. You have the required socket which is in photo 3 (the one high up on the wall). However when I plug in the cable to it the lights flash for a second or two diff. Is there a way to connect the VM router without a wall socket please ? - 5036273Hello, I have received the installation kit this morning and when I was getting everything ready I realised that whoever was living in this house before my has cut the cable coming out of the virgin socket and I would need help to fix it. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. My flat seems to have a plethora of wall sockets installed even one that is branded Virgin Media but I don't think any of them are suitable for the coax cable the Hub 3 comes with. The below cable coupler has been recommended to connect aerial cables to the white Virgin cable included in the set up box. Tuning in. 283; 37; 57; stabilo00. Call the Pre-installation and delivery team on 0800 052 1734 if you need a socket for the Hub or TV's connection. We only have the Open reach Master socket 5C. on ‎21-08-2023 20:36. The box does however have a hole in the bottom, through which i could see some kind of cable but couldn't reach it (image 2). Stay safe online. Do you have anymore images with more light so we can see the connection more? If you do have any further questions regarding self install you can find information. on ‎05-04-2023 09:20. No Virgin Media Wall socket . We would like to show you a description here but the site won’t allow us. I have been given other details for the account such as the account number/area code and. Both can be found in the email that was. On our wavelength Options. Turn on and get connected. My Virgin Media App. You can purchase a mobile internet dongle from a number of UK networks. We've re-kindled our VM TV package and have received the TV360m box and all the gubbins. My Virgin Media App. I complained to a UK based ciustomer service person and he tried to persuade me that I could have the phone where the router is or pay £99 to have the living room socket rewired to work, THIS IS RIDICULOUS ! I would like Virgin Media to send an engineer to get my living room. But I don’t see anything like that apart from satellite dish cable outside the window. . Any help much appreciated, could a mod please help? 0 Kudos Reply. . Account - Cable. At the moment you have a Sky modem that is serviced by an RJ11 socket, which provides your Broadband from phone line. If you can get Quickstart, you can choose one of two delivery options. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. Speed2: Seeker. The Hub 3 has arrived but the broadband spli. 7K subscribers in the VirginMedia community. I did ask for a technician to visit on not finding the wall socket, which was also arranged promptly for 17 July. Push fit the VM-supplied lead onto the socket. yes you need a tech dial 150 or 0345 454 1111 or wait here for VM - hopefully the main feed cable is ok - if so a quick and easy job i - 4353656 - 41 ACCEPTED SOLUTION. I don't have a Virgin wall socket. Tudor. Manage Your Account. Tech Chatter. 1 ACCEPTED SOLUTION. We have tried plugging it into the only box we found it would fit but no luck. Also there will be an external, often brown, omnibox. While you are there, unplug the cable which runs from the router to your telephone socket at both ends. Hi all, I have just moved in an apartment and received my Virgin Broadband kit, but i cannot find the virgin media socket, please help, thanks so much! Hi kcng_eddy, thanks for joining our help forums and welcome to the VM community. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Networking and WiFi. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. We have tried plugging it into the only box we found it would fit but no luck. Tried looking to book an appointment for an engineer for this but can’t seem to find where I do this? Thanks. You’ll need to contact your provider and let them know about the switch if you have any of these to make sure they’re compatible with a fibre service. Very poor advice. QuickStart, set up and connections. . I don't work for Virgin Media. If however the socket itself has been removed you will need assistanceHello! I moved into a new house yesterday and had my broadband package delivered today to self install, turns out I do not have a VM wall socket in the house and cannot for the life of me find anything else. . Call them up and mention it to them otherwise they more than likely won’t say anything about it. Stay safe online. However, I have not received any emails re. . Solved: Hey, I've recently received my new broadband hub. 0 Kudos. All you need to do is plug your adapter into the Hub, then plug your phone into the adapter and you’re ready to go. You can also check for a loose cable as not all properties have a socket. I'm a Very Insightful Person, I'm here to share knowledge. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals Virgin Media don’t do any Fibre connections to inside the house. Please allow me to send you a PM so I can look into this further for you. Really basic information. You already have the wiring round the house which extends your old ‘BT’ type (old virgin media) phone line to the phone secondary sockets round the house where you have and want your phones plugged in. This promotion means you won’t pay the usual setup fee of £35. . VM BB TV Landline. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. I have gone through several videos and found that there should be wall socket inside your home. Failing that phone the Pre-installation and delivery team on 0800 052 1734 & explain the situation. It has two outputs on the left of the wall box. We don’t have a Virgin Media socket but the previous home owners did have Virgin Media wifi so I’m not sure what the issue is. See where this Helpful. . I don’t it is fibre cable. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. . FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Get the Hub ready by connecting the wires. Even sitting in the room above the router, the WiFi was dreadful. Do I need an adaptor to make this work? - 5203754. on ‎03-12-2022 10:08. Attached Files: AC6BF45B-7AEF-4AB1-8BEA-C067E23F4546. Can I have - 5423708Box arrived today, we have BT Ethernet and phone socket not the round socket. Jul 11, 2008. cable from wall. If there is any old wiring or coaxial cable, this can be removed but possibly. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. 4. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. 0 Kudos. Broadband Deals. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. We have the quickstart pack but sadly cannot get broadband set up and working. If however the socket itself has been removed you will need assistance. Browse Virgin Media Virgin Media. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile… PSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services. Hi. Client62. These are the parts I could find, they were screwed into the end on the coaxial cable. Sat on hold again and losing the will to live! Can someone here help me book one? Tha. Need to contact Virgin Media Customer. Will an engineer h. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Once a SIM card is inserted it operates like a mobile broadband router. I'm here to share knowledge, I don't work for Virgin Media. You'd not be able to get anything from the Virgin Media feed without signing up to Virgin Media cable and VM providing you with a cable STB with PIN card in it. Browse Virgin Media Virgin. I'm thinking of leaving virgin media, currently have phone, broadband and TV with them and moving to VF for broadband only. It uses a technology called RF over Glass (RFoG) so they can use same hubs and tv boxes. so. 0 Kudos Reply. 58 minutes ago. If you already have an existing line, an engineer shouldn’t be required, it should just need to be switched back on. If you're still struggling to find the location point of where the router needs to be plugged in, or if perhaps you might want to relocate the router, please. Hi I'm expecting my kit tomorrow but can't see a wall socket only a phone line box. Alternatively, you can test your home phone services by calling our automated phone service on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. Follow the instructions on screen to finish your setup. My Virgin Media App. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Select the correct HDMI input for your box. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. I have only got one rectangular shaped white socket (Shown. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. Will an engineer have to come out to fit a Virgin Media socket? Answered! Go to Answer. Speed 5. Manage Your Account. A Ti-Vo was installed in one of the upstairs bedrooms. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Wall socket. Estonia and the Netherlands have already switched. This links to the splitter in your last photo. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Reply. Can anyone - 5437858. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. For a wires-free alternative, you could use a cordless phone setup. It is surface clipped usually. I got a quickstart pack on Wednesday and tried looking for the wall socket in the flat (first floor). Browse Virgin Media Virgin Media Community. Browse Virgin Media Virgin Media Community. 3 5 comments Best Add a Comment LayerTough • 1 yr. This would mean a relocation of either the phone or the hub, or some cabling work to ensure the correct set up. How to install Virgin Media broadband The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. Got my virgin media self install kit but I don't have a virgin socket. Virgin Media; My Virgin Media; Shop;. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. However the issue I have is that I don't know if the home I am moving into has a virgin media socket in the house or if this would need to be set up. I'm here to share knowledge, I don't work for Virgin Media. Account - Cable. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. Virgin Media has also said that people won't pay more than. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. We would like to show you a description here but the site won’t allow us. those who. Thanks We're here to help. It's great to hear your wall socket concerns have now been addressed and resolved. Account - Cable. Options. I just got Virgin Media kit and read all information carefully and checked - 5200805. This is designed to push over the existing screw connector the outlet has. Account - Mobile. 100. Virgin Media; My Virgin Media. Like many, I have received the new fibre phone adapter however the main phone socket is in a different room to the router. A TV360 box requires 3 connections. i’m a new customer i don’t have a virgin media wall socket at my house and i’m not sure how to get an appointment with an engineer. I’ve already cancelled my old BT service and now advised that earliest date for an engineer to come is 26th Jan. Need to contact Virgin Media Customer. Security matters. I Hi! I ordered Virgin Media broadband only, and was dispatched a hub and advised no engineer visit was required as the property is already set up. Tudor. You may still need to pay an activation fee, but some deals will offer activation for free. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. If there are multiple ethernet ports in the house, they normally would all terminate in a single location and all the wiring would go to an ethernet switch. johiggins. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Any help please?Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. You’ll need an adapter to get your fibre landline service up and running. Martin_N. QuickStart, set up and connections. From there it is going into the white distribution amplifier. Manage Your Account. Virgin Media; My Virgin Media; Shop;. My router does now provide internet but the light is always yellow and it. Faulty Virgin Media wall socket: This is the point where your Virgin Media service enters your home. Switch on your TV, then using your own TV remote press the Input, AV or Source button. Thank you. TV box - 15 mins. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). It is actually a VM box but a very old one, even though it was still in use just over a month ago. I don't seem to have a virgin media socket. Virgin media wall socket in an unusable place. . So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. I'm here to share knowledge, I don't work for Virgin Media. A master socket is the main socket for the phone line in your home, not an extension socket. Thanks for the reply. Browse Virgin Media Virgin Media Community. . I’ve received my quick start package today but I don’t have a virgin media wall socket only a bt one - 5053378. If you have been given a Quickstart pack, but you can’t find a Virgin Media wall socket, then get in touch. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. 0. Phone. Select the correct HDMI input for your box. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. The second phone socket on the hub (TEL2) is for if you have a second phone line/number. Networking and WiFi. SpeedIf no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Issue being I have no virginmedia wall socket, just a VM phone line and then a cable coming in beneath that - which I tried using. 0 Kudos Reply. I can only find the TV socket. Virgin supplies Broadband using DOCSIS technology. Account - Mobile. I have tried to contact vm but I don’t have a landline number so they w. Broadband Deals. Unscrew one of the two lower cables & push the provided one over the exposed thread. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. Is it possible that part of the cable from the previous user h. SpeedHi charleykate10 If you don't have the cabling then call the pre-installs team on 0800 052 1734 They are open 8:00am to 9:00pm Monday to - 5391208. Online chat: You should see the option to start a chat on Virgin Media's website. those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. What should I do? - 5414930 Virgin Media Wall Socket. See where this Helpful. I have only got one rectangular shaped white socket (Shown as below) but it seems old and not having any port for the round cable. Been on a call for more than 1 hour with - 5149211Hi, We have recently signed up for Virgin Media and we received our new Virgin Media Hub 4 yesterday, upon setting up the modem there are no internal sockets out we only have a wire and no external junction box! Trying to speak to someone on the phone but can’t get through to no one. Only an aerial cable (pictured below) connected to a box outside my flat. 2: Internet connection, via your homehub, for all online functions. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. . You. I'm a Very Insightful Person, I'm here to share knowledge. The plan is for it to be switched off at the end of 2025 and for all landline services to be offered digitally. Please read the FAQ's QuickStart, set up and connections. charleykate10. We would like to show you a description here but the site won’t allow us. But this is provided you already have an undamaged Virgin Media socket. The admin page for the hub says Telephony (disabled)tried to self install my Hub 3, but I don’t have the correct round wall socket. Hi all, when I signed up for Virgin Media, it said the service was available at my house. Learn more. on ‎01-12-2022 11:22. Security matters. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Virgin Media; My Virgin Media; Shop; Help;. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Account - Mobile. Thanks for your post. Explain what needs to be done and book an engineer visit. Is there likey to be any problem with this, such as degraded of weaker quality or speed. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. Only an aerial cable (pictured below) connected to a box outside my flat. No setup fee. Can anyone help me? we’ve been sent a quick install box but when following the instructions we don’t have the Virgin media socket which is - 5403137. I believe I do have a wall socket which would fit an older model plug, so it's possible all I would need is some sort of adapter. 24-03-2021 05:06 PM. . The problem is the Hub is in my Study and the - 4964746. Therefore an engineer came out again, this time to install a socket within the property (. 1: Co-ax cable carrying live broadcast TV channels. Reply. Often in flats there is just a coax cable coming out of the wall, if you cannot trace one: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. . Virgin Media; My Virgin Media; Shop; Help;. Red light means a connection issue. on ‎23-10-2022 13:36. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Options. I have recently moved into a new flat and when ordering virgin media it states I can do a quickstart install but there seems to be no virgin media wall socket so I've opted for the engineer to come out and install. When you see the ‘starting up’ screen, you can pull the tab out of the remote. Vonage 2nd line. AnthonyRaw1986. Account - Mobile. To order an adapter, simply click Ready to switch in the. My Virgin Media App. Box from Virgin Media arrived with Super Hub and cables. I’ve received my QuickStart package to find I do not have a compatible wall socket.